Privacy Policy for Leanne Terrace

Who is responsible for processing your data?

EA Outsource & Business Services, Inc.
Business Name: EA Outsource & Business Services, Inc.
Address: Oceanside, CA 92056
Email: [email protected]

How we collect your data


We collect your personal data and other information in various ways:

  1. Through our websites: We collect information through our website when you:

-Register for webinars, coaching sessions, or assessments.

-Subscribe to our newsletter or submit inquiries through contact forms.

-Interact with other forms or resources hosted on our site.

  1. Offline: We collect information during events, coaching sessions, phone calls, or meetings where you share details relevant to our services.

  2. Information from other sources: We may obtain additional information about you from:

-Public databases.

-Social media platforms.

-Marketing partners or other third parties.

  1. AI Tools: Anonymized or aggregated data may be processed using AI-based tools to improve our offerings, deliver tailored recommendations, or develop new content.

What data of yours do we process?

-As a user: Your name, email, and any other information submitted through forms.

-As a customer: Your name, email, phone number, address, payment information, and a record of your interactions with our programs or services.

-For coaching services: Notes and materials shared during sessions, which may include personal or professional details necessary to support your development goals.

Note: Payment details are securely processed by third-party payment providers and are not stored on our systems.

Leanne Terrace does not process any “sensitive” data, such as:


- Racial or ethnic origin.

- Political or religious beliefs.

- Genetic or biometric data.

- Health information or sexual orientation.


For what purpose do we process your personal data?

  1. As a user:

    - To send newsletters, updates, and communications about services, events, or promotions.

    - To tailor content and provide recommendations based on your preferences.

  2. As a customer:

    - To fulfill your service requests (e.g., webinar access, coaching sessions).

    - To provide program continuity and personalized strategies based on your goals.

  1. For AI-driven services:

Anonymized data may be used to enhance service quality, develop content, or create personalized recommendations.


Who is the recipient of your data?
Your data may be stored or processed using trusted third-party platforms, including:

  1. Katalyst (CRM & email marketing system):

    - Compliant with GDPR and other privacy regulations.

  1. File storage:

    - Coaching materials, agreements, or other files may be stored in cloud-based platforms such as Microsoft OneDrive, DropBox, or Fathom.video, or Otter.ai, which comply with applicable privacy standards. More information available at:Privacy, security, and compliance in Microsoft OneDrive - SharePoint in Microsoft 365 | Microsoft Learn , https://www.dropbox.com/terms , Terms of Service, Otter.ai Terms of Service | Otter.ai

Leanne Terrace and EA Outsource & Business Services will not sell, distribute, or lease your personal data to third parties unless required by law.

Webinars and Event Recordings


Webinars or events may be recorded for training, quality assurance, or promotional purposes. By registering, you consent to being part of these recordings unless you opt out in advance by contacting [email protected].

What are your rights when you provide us with your data?


You have the following rights regarding your personal data:

  1. Right to request access: You may request a copy of the personal data we hold.

  2. Right to request correction or deletion: You can request corrections to inaccuracies or ask us to delete your data.

  3. Right to limit processing: You may request restrictions on how we process your data.

  4. Right to object: You can object to certain data uses, such as marketing communications.

  5. Right to data portability: You may request to transfer your data to another controller.

For any requests, email [email protected] or send a letter to Leanne Terrace 3460 Marron Road, Suite 103, Oceanside, CA 92056

Retention Periods for Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
- Webinar and newsletter data: Retained until you unsubscribe or request deletion.

- Coaching records: Retained for up to 2 years to maintain program continuity unless otherwise requested.


AI Liability Disclaimer


We leverage AI tools to provide insights and strategies for leadership and business growth. These tools rely on algorithms and data patterns and may not fully account for unique circumstances.

Disclaimer:

"AI-generated insights are for informational purposes only and should not be the sole basis for critical decisions. Clients are encouraged to consult with professionals for advice tailored to their specific needs."


Data Breach Notifications


In the event of a data breach, we will notify affected individuals within 72 hours of becoming aware, as required by applicable laws.


International Data Transfers and GDPR Compliance


If you are based outside the United States, your data may be transferred to and processed in the United States or other countries with varying data protection laws. We take steps to ensure such transfers comply with applicable laws, including GDPR for EU clients.

Contact Information


If you have questions or wish to exercise your rights, contact:
Email: [email protected]
Address: 3460 Marron Road, Suite 103, Oceanside, CA 92056